1. What is a Subprocessor
To support delivery of our Service, ahead AG may engage and use data processors with access to certain Service data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor.
A Subprocessor is a third party data processor engaged by ahead AG who has or potentially will have access to or process Service data (which may contain Personal Data). ahead AG engages different types of Subprocessors to perform various functions as explained below.
2. Process to engage new Subprocessors
As our business grows and evolves, the Subprocessors we engage may also change. We will provide customers of the Service with notice of any new Subprocessors to the extent required under the Agreement by posting such updates here. ahead AG will provide notice via this policy of updates to the list of Subprocessors that are utilised or which ahead AG proposes to utilise to deliver its Service.
ahead AG undertakes to keep this list updated regularly to enable customers of the Service to stay informed of the scope of subprocessing associated with the Service.
Please check back frequently for updates.
3. Platform Subprocessor
ahead AG may use the following Subprocessors to host Service data or provide other infrastructure that helps with the delivery of the Service.
One Microsoft Way, Redmond, WA 98052-6399, USADataceneter Location:
Western EuropeMore Information: Microsoft Azure Compliance
4. Other Subprocessors
ahead AG works with certain third parties to provide specific functionality around and within the Service. These providers are the Subprocessors detailed below. In order to provide the relevant functionality, we may transfer Service data to these Subprocessors. Their use is limited to the indicated activities.
55 2nd Street, 4th Fl., San Francisco, CA 94105, USAActivities:
Customer Feedback and Customer Support ChatMore Information:Intercom Compliance
375 Beale Street, Suite 300, San Francisco, CA 94105
More Information: Twilio Compliance
2005 Broadway Boulder, CO 80302
Chat / Direct Messaging
More Information: getstream.io Privacy